Senior UX Designer
Tuxedo Design System — JPMorgan Chase & Co. Mar 2022–Present

Currently working with a small team tasked with the creation and maintenance of the Tuxedo Design System, a component-based design system developed to support rapid design, build, and deployment of internal-facing products within JPMC.

• Using “Atomic Design” principles and agile workflow, to design versatile UI components to support development of 300+ internal products
• Working with users (product designers and developers) to establish requirements and test designs
• Researching other design systems and industry-leading UX sources to solidify best practices and inform design decisions
• Working closely with development team to plan iterative development process and ensure proper implementation of designs for framework-agnostic components built with vanilla javascript
• Working with WCAG 2.o specification standards to ensure accessibility compliance requirements

UX Design Lead
Cybersecurity Technology Controls — JPMorgan Chase & Co. Aug 2019—Mar 2022

Lead UX Designer working with multiple product development teams in Global Identity and Access Management (GIAM), on several the enterprise cybersecurity controls applications.

• Worked with users and stakeholders to understand business needs and establish requirements
• Sought to understand user journeys and establish user workflows that optimized process efficiencies
• Worked with Product Owners, Business Analysts and users to, shape user stories, and prioritize work
• Used Tuxedo Design System to develop hi-fidelity wireframes and interactive prototypes that aligned with requirements and user research findings
• Tested wireframes and prototypes with users to validate design decisions, challenge assumptions, and change course when necessary
• Worked with development teams to ensure proper implementation of established designs
• Worked with accessibility experts to review products for compliance to WCAG standards

UX/UI Designer
McGraw-Hill Education Feb 2017–Present

Lead UX/UI Designer in creation of enterprise web app used to track usage of intellectual property assets

• Worked with BAs and stakeholders in evaluating requirements and refining user stories
• Developed and tested wireframes, user flows and designs with users and stakeholders for usability and alignment with established requirements
• Established visual design and style guidelines and oversaw implementation of designs into production
• Generated responsive HTML/CSS template files and UI components for build team implementation
• Reviewed and refactored front-end code prior to User Acceptance Testing
• Participated in user acceptance testing and defect identification through all phases of development
• Designed, built and maintained custom SharePoint site for initial training documentation

Email Marketing Developer/UX Creative Lead
NFocus Consulting May 2015–Oct 2016

Successfully developed and deployed a myriad of B2B acquisition email marketing campaigns while simultaneously functioning as a UX and creative consultant to in-house development team

• Worked with clients to build targeted, multi-phase email marketing campaigns
• Maintained email database, monitored IP reputations, and mediated issues
• Developed and tested responsive HTML email templates
• Developed interactive email template builder utilizing HTML, CSS, JavaScript
• Assisted Developers and Applications Architects in making UX/UI decisions for proprietary web application interface

Senior Digital Designer
McGraw Hill Education Sept 2012–May 2015

Led a team of digital designers in development of multiple product marketing microsites

• Worked with marketing stakeholders to understand product target audiences, key differentiators, and essential messaging
• Drove UX/UI design development from whiteboards to wireframes to final implementation
• Guided visual design development and coordinated content creation based on core messaging and SEO parameters
• Documented specifications, maintained production schedules, and provided implementation oversight
• Managed quality assurance process, sought feedback and recommended future enhancements

Senior Designer
McGraw Hill Education May 2001–Sept 2012

Collaborated with editorial and marketing partners to develop market appropriate visual design solutions for print and digital K-12 educational products

• Worked with editorial and marketing teams to establish project requirements
• Conceived and executed designs, and provided guidance and support to junior designers and vendors
• Established and maintained development schedules
• Worked with Production Coordinators to ensure design standards through completion

Compositor
McGraw Hill Education April 1999–May 2001

Worked on production teams to build textbooks and ancillary educational products for grades 6-12

• Worked with Production Coordinators and Editorial to build products to prescribed specifications

Adjunct Instructor
Columbus State Community College April 1999–May 2001

Adjunct Instructor in the Digital Design and Graphics program; responsible for classroom instruction, student assessment, and student performance reporting.

Graphics Designer/Assistant Editor
Suburban News Publications March 1998–April 1999

Developed global design elements and special features for 21 weekly local newspapers. Simultaneously performed editorial production duties and HomeLife real estate section.

Production Associate
Suburban News Publications Sept 1996–March 1998

Responsible for pre-press production and design for 21 weekly local newspapers.